DataCard UltraGrafix Magna Guide de l'utilisateur Page 113
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Troubleshooting
6-11
#
Obtain guidance from service before performing this task.
User’s Guide for the Magna™ Class Printer
Optional overlay station
This section describes problems originating in the optional overlay
module.
Table 6-3: Overlay quality problems
What you see Possible causes Solutions
Supply material sticks to
leading edge of the card.
Temperature is too high.
The overlay station needs
fine tuning.
Decrease temperature for
the overlay module. See
Chapter 5.
#
Contact your service
representative.
Supply material pulls the
card from the track.
Supply is loaded
incorrectly.
Temperature is too high.
You have switched to a
different card stock.
The overlay station needs
adjustment.
Load supply correctly. See
Chapter 2.
Decrease temperature for
the overlay module. See
Chapter 5.
Change settings for the
overlay module. See
Chapter 5.
#
Contact your service
representative.
Proximity cards do not
work after overlay is
applied.
Debower is not set for the
cards you are processing.
Set the debower to off. See
Chapter 2.
Cards are bowed (curved)
too much.
Debower is not set for the
cards you are processing.
Temperature is too high
for the card stock.
Set the debower to on. See
Chapter 2.
Decrease temperature for
the overlay module. See
Chapter 5.
#
Overlay patch comes off
the card when it is flexed.
Temperature is too low. Increase the temperature
for the overlay module. See
Chapter 5.
#
MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM
- ImageCard® and 1
- UltraGrafix™ Series 1
- User’s Guide for the 1
- Magna™ Class Printer 1
- Regulatory compliance 2
- Trademark acknowledgments 2
- Proprietary Notice 2
- Contents 3
- Declaration of conformity 7
- Overview 9
- About this manual 10
- Audience 10
- About the Magna Class printer 10
- Printer models 11
- Printer features 13
- Inside the printer 15
- Back of the printer 17
- Getting started 20
- Selecting the site 21
- Environmental requirements 23
- Unpacking the printer 24
- Who to call for assistance 28
- Connecting the printer 28
- Loading cards 30
- Magnetic Stripes 32
- Loading the print ribbon 33
- Load the print ribbon 34
- Ribbon take-up 35
- Ribbon supply 35
- Print ribbon supply 35
- Loading the overlay material 36
- Load overlay in the cartridge 37
- Take-up spool 38
- Supply roll 38
- Replace the overlay cartridge 39
- Verify the debower position 40
- Set the debower 41
- Powering on the system 42
- Power on the printer 43
- Installing the printer driver 44
- Install the printer driver 45
- Setup tips 47
- Make a Printer test card 48
- Printer test card 50
- Print the Windows test page 51
- Microsoft 52
- Using the printer 53
- Use the Properties dialog box 54
- Using the Status Monitor 59
- Open the Status dialog box 60
- Exiting the Status Monitor 61
- Making cards 63
- Removing cards 65
- Responding to messages 66
- Fix a printer problem 67
- Shutting down the system 68
- Maintaining the printer 70
- Cleaning the printhead 75
- Cleaning the supply tracker 76
- Clean the supply tracker 77
- Clean the heated roller 78
- Advanced Information 83
- Reinstall the printer driver 85
- Network printing 89
- Printer and PC setup 90
- Change the print ribbon 95
- Change the card design 96
- Two-step printing process 97
- Change the printhead 98
- Change printhead settings 98
- Print sample cards 99
- When to change what 99
- Changing operational settings 100
- Troubleshooting 103
- Problems with card appearance 104
- Print station 105
- Optional overlay station 113
- Obtaining service 117
- When to obtain service 118
- Safety and compliance 121
- Liability statement 122
- Acknowledgments 123
- Supplies and cards 124
- Overlay material 127
- Supply roll storage 128
- Card specifications 128
- Card size 129
- Card material 129
- Pre-punched cards 130
- New cards preferred 130
- Card quality guidelines 130
- Card storage specifications 131
- Cleaning supplies 132
- Printer driver CD-ROM 133
- Anti-static wrist strap 133
- Printer components 134
- Interface cable 135
- Power cord 135
- Smart card serial cable 136
- Print ribbon cartridge 136
- Card cartridge 137
- Card output stacker 137
- Overlay cartridge 138
- Related publications 139
- PC settings 140
- Setting port values 143
- Setting printer permissions 144
- PC settings for Windows 98 146
- Verify communication mode 148
- Magnetic stripe 151
- NTT character set 152
- Magna Class printer 153
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