DataCard UltraGrafix Magna Guide de l'utilisateur

ImageCard® andUltraGrafix™ SeriesMay 2000Part No. 539043-001User’s Guide for the Magna™ Class PrinterMagnaUserGuide.book Page i Friday, May 5, 2000

1-2OverviewUser’s Guide for the Magna™ Class PrinterAbout this manualThis manual provides detailed information about the Datacard® Magna™ Class photo

5-18Advanced InformationUser’s Guide for the Magna™ Class PrinterChanging operational settingsThis section describes the operational settings for the

Advanced Information5-19User’s Guide for the Magna™ Class Printerpreheat value keeps the printhead closer to the temperature needed to print a color,

5-20Advanced InformationUser’s Guide for the Magna™ Class PrinterUse the Option Station tab of the Status Monitor to change overlay settings.Diagnosti

User’s Guide for the Magna™ Class Printer66TroubleshootingThis chapter explains how to troubleshoot the Magna Class printer and how to obtain service.

6-2TroubleshootingUser’s Guide for the Magna™ Class Printer1 Make a printer test card, following the steps in “Make a Printer test card” on page 2-29.

Troubleshooting6-3#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterPrint stationTab le 6-1 and Table

6-4Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterThe leading or trailing edge of t

Troubleshooting6-5#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterPrinted card images (photos) are

6-6Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterPrinted card images (photos) look

Troubleshooting6-7#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterThe printed card shows small unpr

Overview1-3User’s Guide for the Magna™ Class PrinterSee “PC and software specifications” on page 1-10 for more information about the printer driver an

6-8Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterTopcoat applied using the print r

Troubleshooting6-9#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterThe topcoat shows bands across th

6-10Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterThe card shows irregular lighter

Troubleshooting6-11#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterOptional overlay stationThis sec

6-12Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterOverlay patch is off a long edge

Troubleshooting6-13#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterOverlay patch is off the trailin

6-14Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterOverlay patch is wrinkled on the

Troubleshooting6-15#Obtain guidance from service before performing this task.User’s Guide for the Magna™ Class PrinterObtaining serviceFor repair assi

6-16TroubleshootingUser’s Guide for the Magna™ Class PrinterWhen to obtain servicePerform the steps earlier in this chapter before obtaining service.

Troubleshooting6-17User’s Guide for the Magna™ Class Printer8 Remove the card output stacker from the printer and place it in the accessories box (ste

1-4OverviewUser’s Guide for the Magna™ Class PrinterMonochrome printing uses a ribbon with a single color, such as black. To optimize monochrome print

6-18TroubleshootingUser’s Guide for the Magna™ Class Printerprinter driver CD, the cleaning pen, the warranty, and the declaration of conformity in th

User’s Guide for the Magna™ Class PrinterAASafety and complianceThis appendix presents:• Regulatory compliance information• Safety information• Tradem

A-2User’s Guide for the Magna™ Class Printerinterference, the user, at their own expense, will be required to take whatever measures are necessary to

A-3User’s Guide for the Magna™ Class PrinterSafe environment•Connect equipment to a grounded facility power source. Do not defeat or bypass the ground

User’s Guide for the Magna™ Class PrinterBBSupplies and cardsThis appendix describes specifications, part numbers, and handling for:• Personalization

B-2User’s Guide for the Magna™ Class PrinterRibbon typePart number Panel description ColorsOne panel set prints:YMC#806124-101Three colorsFull-color F

B-3User’s Guide for the Magna™ Class PrinterYou can use the following single-color (monochrome) print ribbons:When you use a monochrome print ribbon,

B-4User’s Guide for the Magna™ Class PrinterIf you change the type of ribbon you use, be sure to make the appropriate changes to the Magna Class print

B-5User’s Guide for the Magna™ Class PrinterDatacard recommends that overlay patches not be applied over magnetic stripes or signature panels. Overla

B-6User’s Guide for the Magna™ Class PrinterCard sizeUse CR-80 size cards with the following nominal dimensions:Actual card thickness can vary by up t

Overview1-5User’s Guide for the Magna™ Class PrinterThe ML and M2L models of the printer include the overlay module which applies a durable polyester

B-7User’s Guide for the Magna™ Class PrinterPre-punched cardsYou can use prepunched cards with the Magna Class printer. Figure B-2 shows the distance

B-8User’s Guide for the Magna™ Class Printer•The card surface must be smooth and even. Surface irregularities can cause loss of contact, resulting in

B-9User’s Guide for the Magna™ Class PrinterCleaning suppliesThe Magna Class printer uses the following cleaning supplies.•Cleaning cards•Printhead cl

B-10User’s Guide for the Magna™ Class PrinterMagnetic stripe cleaning cardUse the magnetic stripe cleaning card if the printer has a magnetic stripe m

B-11User’s Guide for the Magna™ Class PrinterPrinter componentsThe Magna Class printer has a replaceable printhead. In addition, you can order additio

B-12User’s Guide for the Magna™ Class PrinterInterface cableThe Magna Class printer uses an interface cable (part number 806797-001) to connect the po

B-13User’s Guide for the Magna™ Class PrinterSmart card serial cableIf the Magna Class printer has one or more smart card modules, it uses the smart c

B-14User’s Guide for the Magna™ Class PrinterCard cartridgeThe card cartridge is part number 555540-003.Figure B-9: Card cartridgeCard output stackerT

B-15User’s Guide for the Magna™ Class PrinterOverlay cartridgeThe overlay cartridge part number is 547472-003.Figure 6-8: Overlay cartridgeFuseThe fus

B-16User’s Guide for the Magna™ Class PrinterRelated publicationsThis section describes publications for the Magna Class printer.•User's Guide fo

1-6OverviewUser’s Guide for the Magna™ Class Printer Card output stackerThe card output stacker holds the cards after they have been processed. Both c

User’s Guide for the Magna™ Class PrinterCCPC settingsThis appendix provides information about the PC on which the Magna Class printer driver is insta

C-2User’s Guide for the Magna™ Class PrinterIf the PC has more than one parallel port, make sure you check the setting for the parallel port to which

C-3User’s Guide for the Magna™ Class Printer•The Conflicting device list should show No conflicts.•If you are using a DMA channel for the second print

C-4User’s Guide for the Magna™ Class PrinterPC settings for Windows NT 4.0This section describes the following settings for PCs running Windows NT 4.0

C-5User’s Guide for the Magna™ Class PrinterSetting printer permissionsIf the PC to which the printer is attached has other users, set permissions tha

C-6User’s Guide for the Magna™ Class Printer10 Select OK to save the change and close the Add Users and Groups window.11 Repeat steps 6 through 10 to

C-7User’s Guide for the Magna™ Class Printer4 Select the Settings button to display the port settings.If the PC has more than one serial port, make su

C-8User’s Guide for the Magna™ Class Printer•Setting serial port valuesSetting port valuesPort values include the port to which the printer is assigne

C-9User’s Guide for the Magna™ Class PrinterVerify communication mode1 From the Windows taskbar select Start, then Settings, and then Control Panel. T

C-10User’s Guide for the Magna™ Class PrinterSet the serial port on Windows 981 From the Start menu, select Settings and then Control Panel. 2 From th

Overview1-7User’s Guide for the Magna™ Class Printer• You can verify that the printer is working correctly by making a printer test card. See “Making

C-11User’s Guide for the Magna™ Class PrinterFigure C-5: Settings dialog box7 Select the Port Settings tab.8 Select the following settings:9 When the

User’s Guide for the Magna™ Class PrinterDDMagnetic stripe encodingThis appendix describes the characters you can encode on a magnetic stripe in the M

D-2User’s Guide for the Magna™ Class PrinterNTT character setThe maximum field length for NTT (Nippon Telephone & Telegraph) format is 69 characte

D-3User’s Guide for the Magna™ Class PrinterEach time you start using Japanese-language characters, or stop using them, the driver adds a hidden chara

User’s Guide for the Magna™ Class PrinterIndexAAC receptacle 1-9access C-5Administrator 2-26Windows NT 5-2, 5-3, C-4, C-5applicationto make cards 3-12

2IndexUser’s Guide for the Magna™ Class Printerrun cleaning card 3-1supply tracker 4-7clearance 2-4color ribbon B-1, B-3colorspreheat 5-18printing int

Index3User’s Guide for the Magna™ Class PrinterMmagnetic stripe optioncleaning 4-5cleaning card B-10fonts 3-12icon 1-10settings D-3test card data 2-31

4IndexUser’s Guide for the Magna™ Class Printerpower cord B-12preheatprinting 5-18printjobs 5-2network 5-7spooler 5-2print qualityblank card 6-3, 6-4t

Index5User’s Guide for the Magna™ Class PrinterPropertiesdialog 3-2, 3-3, 3-5, 3-6Windows NT dialog box 3-3proximity card 2-22Qqualitycards B-5print 6

6IndexUser’s Guide for the Magna™ Class Printersymbolprinter 3-7Ttemperature 2-4, 5-20test cardprinter 2-29, 2-31test page 5-5Windows 2-27, 2-29, 2-32

1-8OverviewUser’s Guide for the Magna™ Class PrinterOverlay supply cartridgeThis cartridge holds the overlay supply and can be removed for easy reload

Overview1-9User’s Guide for the Magna™ Class PrinterBack of the printerFigure 1-5 shows the back of the printer:Figure 1-5: The back of the printerFi

1-10OverviewUser’s Guide for the Magna™ Class PrinterHow options are identified in this manualThis manual describes all of the features of the Magna C

Overview1-11User’s Guide for the Magna™ Class Printer• Have an enabled ECP parallel port• Have at least 64 MB of memory (RAM) • Have a CD-ROM drive to

iiUser’s Guide for the Magna™ Class PrinterPlease note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety.

User’s Guide for the Magna™ Class Printer22Getting startedThis section describes how to install the Datacard® Magna™ Class photo ID printer. It descri

2-2Getting startedUser’s Guide for the Magna™ Class Printer•Do not use the Magna Class printer for purposes other than its intended use.•When cleaning

Getting started2-3User’s Guide for the Magna™ Class PrinterThe surface holding the printer might also need to bear the weight of other equipment such

2-4Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-2: Magna Class ML and M2L models dimensions and clearanceThe clearance required is

Getting started2-5User’s Guide for the Magna™ Class PrinterIf you store the Magna Class printer, provide an environment with the following conditions:

2-6Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-3: Unpack the printer4 Remove the accessories box (step 2 in Figure 2-3).5 Open th

Getting started2-7User’s Guide for the Magna™ Class Printer– User’s Guide– Printer driver– Supplies kit if one was ordered with this printerFigure 2-4

2-8Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-5: Move the top cover support downb Lift an edge of the packing tape and pull it o

Getting started2-9User’s Guide for the Magna™ Class PrinterWho to call for assistanceIf you work with a Datacard-authorized distributor or value-added

2-10Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-7: Connect the printer cables2 If your printer has a smart card module, the ports

iiiUser’s Guide for the Magna™ Class PrinterContentsChapter 1: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1About this manual

Getting started2-11User’s Guide for the Magna™ Class Printer3 Attach the power cord to the power receptacle on the back of the printer (step 4 in Figu

2-12Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-8: Remove the card cartridge 2 Fan cards (see Figure 2-9). Do not touch the surf

Getting started2-13User’s Guide for the Magna™ Class PrinterFigure 2-10: Load cards into the card cartridge4 Replace the card cartridge into the card

2-14Getting startedUser’s Guide for the Magna™ Class PrinterLoading the print ribbonThe printer uses print ribbon with color panels, continuous color,

Getting started2-15User’s Guide for the Magna™ Class Printer3 Grasp the ribbon cartridge handle, and lift up to remove the ribbon cartridge (see Figur

2-16Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-15: Load new print ribbon on the ribbon cartridge♦Replace the print ribbon cartr

Getting started2-17User’s Guide for the Magna™ Class PrinterSet the print ribbon type or select autodetect. See “Working with printer settings and dat

2-18Getting startedUser’s Guide for the Magna™ Class PrinterFigure 2-17: Remove the overlay cartridge3 Pull out on the cartridge lock to release the o

Getting started2-19User’s Guide for the Magna™ Class Printer4 Remove the empty spool from the supply spool holder and press the spool into place on th

2-20Getting startedUser’s Guide for the Magna™ Class Printer12 Pick up the overlay cartridge and turn it over. Turn the overlay take-up knob clockwise

ivUser’s Guide for the Magna™ Class PrinterExiting the Status Monitor . . . . . . . . . . . . . . . . . 3-10Starting or quitting diagnostics . . .

Getting started2-21User’s Guide for the Magna™ Class Printer3 Push the overlay cartridge into the printer (step 1 in Figure 2-19). Make sure the suppl

2-22Getting startedUser’s Guide for the Magna™ Class PrinterSet the debowerDo not use the debower in the On position with proximity cards or smart car

Getting started2-23User’s Guide for the Magna™ Class PrinterFigure 2-20: Lift the handle, move the debower, and lower it3 To close the cover, lift th

2-24Getting startedUser’s Guide for the Magna™ Class PrinterPower on the printer1 Make sure cards and all other supplies are loaded. See other section

Getting started2-25User’s Guide for the Magna™ Class Printeris shorter. The overlay module makes a series of beeps while it is warming up.5 Press the

2-26Getting startedUser’s Guide for the Magna™ Class PrinterInstall the printer driverFor the latest information about installing the printer driver,

Getting started2-27User’s Guide for the Magna™ Class PrinterThe installation program automatically detects the operating system on your PC and selects

2-28Getting startedUser’s Guide for the Magna™ Class Printer– Select the print ribbon type before printing a test card. – If you use a print ribbon wi

Getting started2-29User’s Guide for the Magna™ Class PrinterMaking and evaluating test cardsYou can make two types of test cards.• Printer test cards

2-30Getting startedUser’s Guide for the Magna™ Class PrinterAllow 30 to 60 seconds for the printer to begin printing the test card. The status light w

vUser’s Guide for the Magna™ Class PrinterObtaining service . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15When to obtain service . . . . .

Getting started2-31User’s Guide for the Magna™ Class PrinterPrinter test cardThe printer test card is designed to perform most of the functions availa

2-32Getting startedUser’s Guide for the Magna™ Class Printer•The tracks available depend on the type of module installed.•If an overlay station is ins

Getting started2-33User’s Guide for the Magna™ Class PrinterFigure 2-25: Windows test page, portrait orientationFigure 2-26: Windows test page, landsc

User’s Guide for the Magna™ Class Printer33Using the printerThis chapter provides information to help you run the Magna Class printer effectively and

3-2Using the printerUser’s Guide for the Magna™ Class PrinterThe Default Document Properties dialog box also provides access to the About dialog box,

Using the printer3-3User’s Guide for the Magna™ Class PrinterFigure 3-1: Magna Class Properties dialog box, Windows NT5 Select the tab that contains t

3-4Using the printerUser’s Guide for the Magna™ Class Printer2 From the Windows NT Start menu, select Settings and then Printers. The Printers window

Using the printer3-5User’s Guide for the Magna™ Class PrinterTo view help for settings, click on the What's This help button and then click any

3-6Using the printerUser’s Guide for the Magna™ Class PrinterFigure 3-3: Magna Class Properties dialog box, Windows 985 Select the tab with the inform

Using the printer3-7User’s Guide for the Magna™ Class PrinterUsing the Status MonitorThe Status Monitor tracks communication between the Magna Class p

viUser’s Guide for the Magna™ Class PrinterSmart card serial cable . . . . . . . . . . . . . . . . . . .B-13Print ribbon cartridge . . . . . . . . .

3-8Using the printerUser’s Guide for the Magna™ Class PrinterUse the Help button on the Status dialog box for more information about each window.Openi

Using the printer3-9User’s Guide for the Magna™ Class PrinterFigure 3-5: Status dialog boxViewing Status Monitor informationThe Status dialog box dis

3-10Using the printerUser’s Guide for the Magna™ Class PrinterTo exit or stop the Status Monitor, double-click on the Status Monitor icon and select E

Using the printer3-11User’s Guide for the Magna™ Class PrinterMaking cardsThis section describes several ways to make cards using the Magna Class prin

3-12Using the printerUser’s Guide for the Magna™ Class Printer– Enable two-sided printing if you plan to print the front and back of the card.The prin

Using the printer3-13User’s Guide for the Magna™ Class PrinterThe text for one magnetic stripe track must be on one line. The text must use the defaul

3-14Using the printerUser’s Guide for the Magna™ Class PrinterFigure 3-6: Remove cards2 Dispose of partly processed cards according to your policies f

Using the printer3-15User’s Guide for the Magna™ Class PrinterIf a message appears repeatedly and you cannot reliably correct the situation, service m

3-16Using the printerUser’s Guide for the Magna™ Class PrinterMost parts of the printer designed to be used by the operator are colored green. These p

Using the printer3-17User’s Guide for the Magna™ Class PrinterFigure 3-9: Press the power button to power off the printer3 Follow your policy to secu

Declaration of conformityMagnaUserGuide.book Page 7 Friday, May 5, 2000 1:09 PM

User’s Guide for the Magna™ Class Printer44Maintaining the printerThis chapter provides information to help you maintain the Magna™ Class printer for

4-2Maintaining the printerUser’s Guide for the Magna™ Class Printer2 Peel the protective paper packing from both sides of the printer cleaning card.Fi

Maintaining the printer4-3User’s Guide for the Magna™ Class PrinterThe printer module is cleaned and the printer is ready to resume normal operation.♦

4-4Maintaining the printerUser’s Guide for the Magna™ Class PrinterFigure 4-4: Insert the duplex/overlay cleaning card4 Open the Status dialog box by

Maintaining the printer4-5User’s Guide for the Magna™ Class PrinterUsing the magnetic stripe cleaning cardThe printer’s magnetic stripe module should

4-6Maintaining the printerUser’s Guide for the Magna™ Class PrinterThe printer automatically runs the magnetic stripe cleaning process and ejects the

Maintaining the printer4-7User’s Guide for the Magna™ Class PrinterFigure 4-6: Clean the printing surface of the printhead5 Close the swing arm, press

4-8Maintaining the printerUser’s Guide for the Magna™ Class PrinterClean the supply tracker1 Power off the printer.2 Prepare a printer cleaning card.–

Maintaining the printer4-9User’s Guide for the Magna™ Class PrinterReplace the overlay cartridge if it was removed. See “Replacing the overlay cartrid

4-10Maintaining the printerUser’s Guide for the Magna™ Class Printerb Use the cleaning stick to move the heated roller counterclockwise and make anoth

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Maintaining the printer4-11User’s Guide for the Magna™ Class PrinterReplacing the printhead cartridgeThe Magna Class printer uses an operator-replacea

4-12Maintaining the printerUser’s Guide for the Magna™ Class Printer14 Lift the printhead cartridge up and off the swing arm (step 2 in Figure 4-10).1

Maintaining the printer4-13User’s Guide for the Magna™ Class PrinterFigure 4-12: Replace the printhead cartridge5 Clean the printhead. Move the cleani

User’s Guide for the Magna™ Class Printer55Advanced InformationThis chapter describes advanced tasks you might perform using the printer driver. To pe

5-2Advanced InformationUser’s Guide for the Magna™ Class PrinterWindows 98•Windows 98 Second Edition (SE) is recommended.•The printer driver for Windo

Advanced Information5-3User’s Guide for the Magna™ Class Printer4 When the confirmation prompt appears, select Yes or OK to delete the printer driver.

5-4Advanced InformationUser’s Guide for the Magna™ Class Printer• Make sure the downloaded driver is in a folder where you can extract it.• In Windows

Advanced Information5-5User’s Guide for the Magna™ Class PrinterIf you use a different printer name than in the previous installation, you will need t

5-6Advanced InformationUser’s Guide for the Magna™ Class Printerand data for Windows NT” on page 3-1. For Windows 98, see “Settings and data for Windo

Advanced Information5-7User’s Guide for the Magna™ Class PrinterNetwork printingThis section describes how you can print to a Magna Class printer over

User’s Guide for the Magna™ Class Printer11OverviewThis chapter presents the following:• The purpose of this manual• Who should use this manual• The M

5-8Advanced InformationUser’s Guide for the Magna™ Class Printer•For Windows NT, you must set up user permission to the client PC and user permission

Advanced Information5-9User’s Guide for the Magna™ Class Printer2 Enable printer sharing. See Windows help for more information.3 For Windows NT, set

5-10Advanced InformationUser’s Guide for the Magna™ Class Printerpassword and click OK to log on to the host PC. Keep the window open during printer d

Advanced Information5-11User’s Guide for the Magna™ Class PrinterFigure 5-3: Host PC for printer sharingFor Windows NT, the user must be logged in as

5-12Advanced InformationUser’s Guide for the Magna™ Class Printer•View printer status. The host PC runs the Status Monitor. You can open the Status Mo

Advanced Information5-13User’s Guide for the Magna™ Class Printer•For Windows 98, set card design values. Select the same Ribbon type as the Host PC.

5-14Advanced InformationUser’s Guide for the Magna™ Class PrinterIf “Always Autodetect” is selected in the Windows 98 Properties dialog box, decide wh

Advanced Information5-15User’s Guide for the Magna™ Class PrinterTwo-step printing processIf you use a two-step printing process, you should plan to p

5-16Advanced InformationUser’s Guide for the Magna™ Class Printer8 Use a card design for the scratch-off material that has a black static bitmap over

Advanced Information5-17User’s Guide for the Magna™ Class Printer3 Use the Printhead tab to change K intensity values. Record the current K value and