DataCard ImageCard Select Guide de l'utilisateur

August 2001Part No. 539123-001User’s Guide forImageCard® Select™ andUltraGrafix® Select™Printers

1-4 OverviewUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Magnetic stripe module, for either 3-track (IAT) encoding or single

A-2User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersLiability statementThis Datacard® product has been built to the high standards

A-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Operate the printer with the cover closed.AcknowledgmentsMicrosoft, Windows

A-4User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersBBSupplies and cardsThis appendix describes specifications, part numbers, andhand

B-2User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersYou can use the following single-color (monochrome) print ribbons in ImageCard

B-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Supply rolls should be at room temperature when they are installed in the pr

B-4User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Cards with a smart card chip on the top of the card. Depending on the module

B-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• The cards cannot have a punched area closer than 0.45 in (1.14 cm) from ther

B-6User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersCard storage specificationsThe cards should be stored in a cool, dry, and dark

B-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure B-4: Replaceable cleaning sleeveCleaning kitsCleaning kits include 5 pr

Overview 1-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPrinter featuresUse the information in this section to identify the f

B-8User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPrinter driver CD-ROMThe Select printer drivers are delivered on a CD-ROM. The

B-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe printer drivers are updated from time to time to provide optimal functiona

B-10User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure B-6: Select replaceable printhead cartridgeDo not touch the printing e

B-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPower cordThe Select printer uses one of the following power cords:• U.S. pow

B-12User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPrint ribbon cartridgeThe print ribbong cartridge is part number 555545-998.B

B-13User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersCleaning roller spindleThe Cleaning roller spindle holds the replaceable clea

B-14User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersCCPC settingsThis appendix provides information about the PC on whichthe printer

C-2User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPC settings for all operating systemsThis section describes how to configure t

C-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers5 Click the + next to Ports (COM and LPT) to display the port entries. Usually

1-6 OverviewUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersCard output stackerThe card output stacker holds the cards after they

C-4User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersSet up a Universal Serial Bus (US) port1 Right-click on the My Computer icon o

C-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers8 Click OK on the Properties dialog box and on the System Properties dialog bo

C-6User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Setting printer permissions• Setting serial port valuesSetting parallel port

C-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers4 Select the Security tab.5 Review the Names list. If the names for which you

C-8User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers5 Click the Permissions button to open the Printer Permissions dialog box.6 Se

C-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers3 From the Ports dialog box, select the port, such as COM1 or COM2 (Figure C-3

C-10User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPC settings for Windows Me and 98This section describes the following setting

C-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers5 Click the Plus sign + next to Ports (COM & LPT) to show the available p

C-12User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers3 On the system Properties dialog box, select the Device Manager tab.Figure C

C-13User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure C-6: Settings dialog box7 Select the Port Settings tab.8 Select the fo

Overview 1-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersSwing armThe swing arm opens to give you access to the print ribbon c

C-14User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersDDMagnetic stripe encodingThis appendix describes the specifications and characte

D-2User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersNTT character setThe maximum field length for NTT (Nippon Telephone & Tele

D-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersMagnetic Stripe settings used by the SelectprinterThe following table presents

D-4User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersEEInstallation messagesThis appendix lists messages displayed during printerinsta

E-2User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersYou need at least 50 Mb of free disk space to install this printer driver.The

E-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersYou must have administrator privileges to use this installation.There was an e

E-4User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThere is not enough disk space to complete this installation. Cancelinginstall

E-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe printer driver can be installed with the Microsoft Windows 95 operat-ing s

1-8 OverviewUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersBack of the printerFigure 1-5 shows the back of the Select Class prin

E-6User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersDo you want this printer to be the default printer?An internal error has occur

E-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe e-Guide and Acrobat Reader are not available to install.To install a print

E-8User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersYou can have up to 31 characters (including spaces) in the name of theprinter.

E-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThis printer driver cannot be installed on this operating system. Cancel-ling

E-10User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersCould not access file ______________.The Installation did not complete.Driver

E-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersRemoving the printer driver for Windows ME, 98, and NTType in the name of the

E-12User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersIndexNumerics2000 e-4-8AAC power 1-9accessories bag 7-3Add New Hardware Wizard e-

2User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printerscleaningkit B-6magnetic stripe module 4-5, e-3-5more often 4-2, e-3-2pen 4-9, B-

Index 3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printershost PC management e-4-17, e-4-21humidity 6-4, B-2, B-6Iicone-Guide 1-2pri

Overview 1-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersSmart card serial port(s)On printers equipped with the smart card opt

4User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPparallel cablepass-through not supported 6-5, e-4-3parallel portcable specifica

Index 5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printersposition of printing e-4-32power off 2-13, e-1-26power on 2-6, e-1-10print

6User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printersproblemssmart card module e-2-6programcard creation 6-5printerdriver6-4Propertie

Index 7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printersprocessing cards e-4-24serial cable B-10serial port 1-9, 7-5, e-1-3Softwar

8User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersWindowstest page wizard 5-6, e-1-14upgrading the printer driver e-4-6Windows 200

1-10 OverviewUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers22Using the printerThis section describes how to perform basic tasks required too

2-2 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersLoading cardsLoad cards when beginning work or when the card

Using the printer 2-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFor magnetic stripe cards, the magnetic stripe faces down an

iiUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPlease note and heed the WARNING and CAUTION labels that have been placed onthe

2-4 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersLoading the print ribbonThe printer uses print ribbon with c

Using the printer 2-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers3 Grasp the ribbon cartridge handle, and lift up to remove t

2-6 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersReplace the print ribbon cartridge1 Place the ribbon cartrid

Using the printer 2-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure 2-10: Power on the printer5 Press the PC Power switch

2-8 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersMaking cardsThis section describes several ways to make card

Using the printer 2-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers2 In the card creation application, send cards to the printe

2-10 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe text for one magnetic stripe track must be on one line.

Using the printer 2-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure 2-12: Remove cards2 Dispose of partly processed card

2-12 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersIf a message appears repeatedly and you cannot reliably cor

Using the printer 2-13User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersShutting down the systemThe printer and PC can be left on d

iiiUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersContentsSection 1: Operating the PrinterChapter1:Overview...

2-14 Using the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers33Using the printer driverThis chapter provides information to help you use the p

3-2 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersWorking with printer settings and dataPrinter driver

Using the printer driver 3-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Topcoat pattern during the print cycle• Cleaning in

3-4 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers5 Select the tab that contains the information you wa

Using the printer driver 3-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printerssetting after selecting YMCKTKT ribbon, the Print Rib

3-6 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers4 Select File from the Printers menu bar, and then se

Using the printer driver 3-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Magnetic stripe encoding formats and coercivityThe

3-8 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers6 If you make changes, click OK to save the settings

Using the printer driver 3-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersIf the selections you want to use are not available (

ivUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersMagnetic stripe test card ... 5-7Problemswithcardappearan

3-10 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersUse the Help button on the Status Monitor for more i

Using the printer driver 3-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersOpen the Status Monitor• Double-click on the Select

3-12 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe Status Monitor automatically resumes when you pr

Using the printer driver 3-13User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersColor settings (see Figure 3-8) are one of the featu

3-14 Using the printer driverUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers44Maintaining the printerThis chapter provides information to help you maintain t

4-2 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™Running a cleaning cycleA cleaning cycle includes replacing the

Maintaining the printer 4-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers4 Lift the continuous cleaning roller unit out of the

4-4 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™9 Replace the print ribbon cartridge.10 Close the swing arm, pr

Maintaining the printer 4-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers– Click the OK button when the printer driver displays

vUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersCards...B-3Cardspecifications ...

4-6 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™Do not peel off the blue stripe on the back of the card.2 Open

Maintaining the printer 4-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure 4-7: Clean the pick rollersc Click the “Printer

4-8 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™Do not place the pen next to the black transport base. The pen

Maintaining the printer 4-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers6 Print a card to verify the quality of printing. You

4-10 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™3 Open the cleaning pen.4 Using gentle pressure, move the clea

Maintaining the printer 4-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers1 Power off the printer.2 Open the top cover.3 Push d

4-12 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™6 Remove the printhead cables.– Push the black locking tabs to

Maintaining the printer 4-13User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersReplace the printhead cartridge1 Carefully align the

4-14 Maintaining the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™Figure 4-14: Secure the printhead cartridge7 Hold the printhea

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers55TroubleshootingThis chapter explains how to troubleshoot the Select printerwith

viUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

5-2 TroubleshootingUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersTroubleshooting guideWhen you use the Select printer, you migh

Troubleshooting 5-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers4 Make sure the printer is the selected printer in the card cr

5-4 TroubleshootingUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

Troubleshooting 5-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersYour service provider might ask you to use a different procedu

5-6 TroubleshootingUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers5 Select the Print Test Page button on the General tab. Wait w

Troubleshooting 5-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe Windows test page is generated by Microsoft Windows. The s

5-8 Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersNew

Troubleshooting 5-9#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe

5-10 Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPri

Troubleshooting 5-11#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPri

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers11OverviewThis chapter presents the following:• The purpose of this manual• Who s

5-12 Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersThe

Troubleshooting 5-13#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersTop

5-14 Troubleshooting#Obtain guidance from service before performing this task.User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersObt

Troubleshooting5-15User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersWhen to obtain servicePerform the steps earlier in this chapte

5-16Troubleshooting User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure 5-5: Pack a Select printer for shi

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers66Before you installThis chapter presents the following:• Skills that installers

6-2 Before you installUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersInstallation audienceTo perform the procedures in the insta

Before you install 6-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Store all supplies in a clean, cool, dry location. See “S

6-4 Before you installUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersEnvironmental requirementsThe Select printer requires the f

Before you install 6-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Some parallel communication devices use a cable with a pl

1-2 OverviewUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersAbout this manualThis manual provides detailed information about the

6-6 Before you installUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers77Install the printerThis section describes how to install and set up the Datacar

7-2Install the printer User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersUnpacking the printerSelect a site that

Install the printer7-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers7 Slide the shipping supports off the ends of the printer.(

7-4Install the printer User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersConnect a parallel port data cable1 Att

Install the printer 7-5User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersConnect a USB data cable1 Attach the flat end of the USB c

7-6 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers2 Connect the serial cable to the outside printer port (Fi

Install the printer 7-7User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers2 Plug the other end of the power cord into a single-phase

7-8 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersROM, or through the e-Guide icon on the desktop) for infor

Install the printer 7-9User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersFigure 7-6: Driver installation program5 Click Next in the

Overview 1-3User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printersthe card. The driver keeps track of the progress of the card in the p

7-10 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers12 The installation program copies files to the PC and up

Install the printer 7-11User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers– Security on the PC might be set to prevent installation

7-12 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers– Click Next to continue.– Click Yes and then Next to ope

Install the printer 7-13User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersYou might need to cancel the Smart Driver Installation pr

7-14 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Obtain the e-Guide from the E-Guide folder of the Print

Install the printer 7-15User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersPrinting sample cardsThe Select printer is shipped with c

7-16 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers15 Use the card comparison to complete the Installation R

Install the printer 7-17User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers• Fine-tune black (K-panel) printing if you print bar cod

7-18 Install the printerUser’s Guide for ImageCard® Select™ and UltraGrafix® Select™ Printers

User’s Guide for ImageCard® Select™ and UltraGrafix® Select™ PrintersAASafety and complianceThis appendix presents:• Regulatory compliance information