DataCard SD Series Guide de l'utilisateur Page 65
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SD Series Card Printers User’s Guide 53
Topcoat Appearance Problems
Problem Probable Cause Solution
There are scratches in
the topcoat.
The inside of the printer
is dirty.
Clean the printer. Refer to “Run a Printer
Cleaning Card” on page 30.
The supplies have
debris on them.
Store and handle supplies carefully. Keep
supplies in the original packaging until
you are ready to use them.
There are repeating
marks in the topcoat.
The heated roller is
dirty.
Clean the laminator. Refer to "Clean the
Laminator" on page A-12. If the problem
continues to occur, contact your service
provider.
The holographic
topcoat shows irregular
darker areas.
The temperature for
applying the
holographic topcoat is
too high.
Decrease the laminator temperature for
the overlay material. Refer to the Printer
Manager “Laminate Type” section of the
printer’s Installation and Administrator’s
Guide.
There are particles of
holographic topcoat
beyond the trailing
edge of the card.
The temperature for
applying the
holographic topcoat is
too high.
• Topcoat particles, or flash, can
become attached to the card. Try
to brush off the particles.
• Clean the laminator. Refer to
"Clean the Laminator" on page
A-12.
• Decrease the laminator
temperature for the overlay
material. Refer to the Printer
Manager “Laminate Type” section
of the printer’s Installation and
Administrator’s Guide.
Note: Reducing the temperature can
reduce the number of particles, but does
not eliminate them.
The topcoat shows
wavy lines along the
length of the card.
The temperature for
applying the topcoat is
too high.
Decrease the laminator temperature for
the overlay material. Refer to the Printer
Manager “Laminate Type” section of the
printer’s Installation and Administrator’s
Guide.
The topcoat is spotty,
especially on the
leading edge of the
card.
The overlay material is
wound in the wrong
direction on the take-
up spool.
Process another card to allow the overlay
material to reset itself. If it doesn’t, remove
the cartridge and turn the take-up spool
clockwise several turns.
- Datacard 1
- Series Card Printers 1
- User’s Guide 1
- Proprietary Notice 2
- Trademark Acknowledgments 2
- Compliance Statements 3
- Regulatory Compliance 4
- 6
- Revision Log 7
- Contents 9
- Chapter 1: Introduction 13
- 2 Introduction 14
- Chapter 2: About the Printer 15
- Printer Top and Front 16
- Printer Left Side 17
- Inside the Printer 18
- Print Ribbon Cartridge 19
- Printer with Duplex Option 19
- 8 About the Printer 20
- System Label 21
- 10 About the Printer 22
- Chapter 3: Using the System 23
- Card Printer System Overview 24
- Printer Controls 25
- LCD Panel Menus 26
- User Button and Light 27
- Ribbon Light 28
- Card Light 28
- Print a Test Card 30
- Load and Replace Supplies 31
- Load the Print Ribbon 32
- Load the Cleaning Sleeve 32
- Install the Ribbon Cartridge 33
- 22 Using the System 34
- Chapter 4: Printing Cards 35
- Print Cards 36
- 26 Printing Cards 38
- Chapter 5: System 39
- Maintenance 39
- Clean the Printhead 40
- Run a Printer Cleaning Card 42
- 32 System Maintenance 44
- HINTS&TIPS 45
- 34 System Maintenance 46
- Chapter 6: Troubleshooting 47
- • Cardproductionsoftware 48
- • Printerplug‐in 48
- Installation Problems 50
- Card Printer Driver Problems 52
- Card Appearance 54
- Something did not print 55
- The color printing has flaws 56
- The printing is too light 58
- The printing is too dark 59
- Magnetic Stripe Problems 60
- Laminator Problems 62
- Topcoat Appearance Problems 65
- Card Jams 67
- Messages and Conditions 68
- Messages from Printer Manager 72
- Other Messages 72
- Respond to Messages 73
- Printer Messages 73
- 62 Troubleshooting 74
- 64 Troubleshooting 76
- 66 Troubleshooting 78
- 68 Troubleshooting 80
- SERbuttonor 81
- Laminator Messages 82
- 72 Troubleshooting 84
- 74 Troubleshooting 86
- Driver-Only Messages 88
- Readystate 89
- Driver SDK Messages 90
- Appendix A: SD460 91
- Laminating System 91
- Outside the Laminator 92
- Laminator Status Light 93
- Inside the Laminator 94
- Laminator Configuration Label 95
- Laminator Setup 96
- A-8 SD460 Laminating System 98
- Card Design 100
- Verify Setup 100
- Clear Laminator Card Jam 101
- Clean the Laminator 102
- NTERkeyto 103
- SERbuttonshowssteady 103
- SERbutton. 103
- A-14 SD460 Laminating System 104
- INTS&TIPS 105
- A-16 SD460 Laminating System 106
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