DataCard select series Guide de l'utilisateur télécharger pdf (Page 41)

SD/CD Series Card Printers User’s Guide 31

Locating a Problem with Basic Printer Functions

Ifthesystemisnotworkingasexpected,followthesestepsintheorderlistedto

isolatethesourceoftheproblembeforecontactingyourserviceprovider.

1. Mak esurethatthepowercordispluggedinandtheprinterispoweredon.

2. DoestheprinterpoweronanddisplayReadyonthefrontpanelwithin

1minute?

• Ifyes,continuetostep3.

• IftheprinterpowersonbutdoesnotdisplayReady,theprinterisnot

workingproperly.Requestservicefortheprinter.

• Iftheprinterdoesnotpoweron,makesurethatthepowersourceis

functioningbydoingoneofthefollowing:

• Removetheprinterpowercordfromtheoutletandconnectitto

anotheroutlet.

• Removethepowercordfromtheprinterandconnectittoanother

device,suchasalight,andthenconnectittothesameoutlet.

Ifthepowersourceisfunctioning,thereisaproblemwiththeprinter.

Requestservicefortheprinter.

Ifthepowersourceisn’tfunctioning,replaceitandthenbeginwith

step1.

3. Mak eaprintertestcard.Referto“PrintaTestCard”onpa ge15formore

information.

4. Doesthetestcardprint?Doesitlooklikeoneofthecardsshowninthetopic?

• Ifyes,theprinterisworkingcorrectly.Continuetostep5.

• Ifno,theprinterisnotworkingcorrectly.Requestservicefortheprinter.

5. Connecttheprinterdatacable,ifnecessary.Makesurethatyouusethesame

typeofcable(USBornetwork)usedwhentheprinterwasinstalled.

6. Ifyouusethe XPSCardPrinterDriver,printadriversamplecard.Forthesteps

tofollow,refertotheprinter’sCardPrinterDriverGuide.

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DataCard select series Guide de l'utilisateur Page 41