DataCard CD Series Guide de l'utilisateur télécharger pdf (Page 33)

SD/CD Series Card Printers User’s Guide 25

Chapter 5: Troubleshooting

Card Appearance

Cardappearanceproblemscanbecausedbymanydifferentfactors.Clickthelink

belowthatbestdescribesthecardappearanceissueseenontheprintedcard.

• Somethingdidnotprint onpage 25

• Printingincludesunexpecteddataonpag e 26

• Theprintingisto olightonpage 27

Something did not print

Problem Solution

Nothing is printed on

he card.

The Print Ribbon is loaded incorrectly. Remove the

print ribbon and install it correctly. Refer to the SD/

CD™ Series Card Printer Installation and

Administrator’s Guide.

1 2 ... 28 29 30 31 32 33 34 35 36 37 38 ... 67 68

Datacard 1
Series Card Printer 1
User’s Guide 1
Proprietary Notice 2
Trademark Acknowledgments 2
Revision Log 3
Contents 5
Chapter 1: Introduction 9
2 Introduction 10
Chapter 2: About the Printer 11
Printer Components 12
Printer With Input Hopper 13
Printer With Duplex Option 14
System Label 15
8 About the Printer 16
Chapter 3: Using the System 17
Printer Controls 18
LCD Panel 19
User Button and Light 19
Ribbon Light 20
Card Light 21
14 Using the System 22
Print a Test Card 23
Load and Replace Supplies 24
Loading the Print Ribbon 25
Loading the Cleaning Sleeve 26
Chapter 4: System 27
Maintenance 27
Clean the Printhead 28
Run a Cleaning Card 30
24 System Maintenance 32
Chapter 5: Troubleshooting 33
The color printing has flaws 34
The printing is too light 35
Magnetic Stripe 36
Card Jam 37
Messages and Conditions 38
Messages From Printer Manager 39
Other Messages 39
Respond to Messages 40
102: Card not in position 41
103: Printer problem 41
104: Critical problem 41
105: Magstripe data error 42
106: Magstripe data not found 42
108: Magstripe read no data 43
109: Print ribbon problem 44
111: Card not picked 45
112: Card hopper empty 46
113: Close cover to continue 46
114: Cover opened during job 47
116: Magstripe not available 47
117: Reader not available 48
120: User paused the printer 49
42 Troubleshooting 50
149: Option not installed 51
44 Troubleshooting 52
172: Insert cleaning card 54
173: Improper shutdown 54
Chapter 6: Supplies and Parts 55
Pre-Punched Cards 56
New Cards for Color Printing 56
Adhesive-Backed Cards 56
Card Quality Guidelines 56
Supplies 58
Hopper Options 59
Power Supply 60
Data Cables and Power Cord 60
Replacement Parts 62
Chapter 7: Legal and 63
Compliance 63
Liability Statement 64
Safe environment 65
Safe human interface 65
Acknowledgments 66
Disclaimer 67
60 Legal and Compliance 68

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DataCard CD Series Guide de l'utilisateur Page 33

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