DataCard CP40 Spécifications télécharger pdf (Page 28)

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Troubleshooting

What is the problem? Try this:

1 A message appears on the PC. • Click the Help button on the message box to see possible causes

and the solution for each cause. See the “Related Topics” to fix

the problem.

2 The printed cards do not look the

way that was intended.

• If you moved the ribbon while the printer was powered off, print

another card. If the problem persists, see Info Central for detailed

information about solving card appearance problems.

3 Cards jam often. • The brand of cards might be heavily powdered, dirty, or bowed

(curved). Consider buying a different brand of cards or clean the

printer more often to use the cards.

• The printer rollers might be dirty. See Info Central for steps to

clean the printer rollers.

4 The ribbon has broken. • Trim the end of the broken ribbon evenly. If ribbon on the take-up

spool is not wound firmly or is uneven, remove it. Tape the end of

the ribbon onto the same take-up spool, making the edges of the

ribbon and spool even.

• If the ribbon breaks repeatedly, settings might not be correct for

the card design and ribbon. See Setup in Info Central.

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DataCard CP40 Spécifications Page 28